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1. All Reports in PDF format
   All reports demonstrated in one PDF file
2. Why Don't Report #s Match?
   Q. Sometimes I notice that report numbers don't match between different reports. Why is this? A. Typically, the reports include/exclude some factor (taxes, commissions, sublets, etc) that account for...
3. Materials Used Report Template Supports 100+ Quantities
   The Materials used reports found under the management tab chops off quantities greater than 99. Download both attached files to your Management system program directory. Both reports have had the...
4. Posted Orders 'Grand Total' Differs From 'Sales Receipts Summary' Total
   The 'Sales Receipts Summary Report' summarizes the totals of two different reports, the 'Cash Receipts Report' and the 'Posted Orders Report.' The totals of the top section (Receipts Summary) sho...
5. Install Customers Marked Non-Tax Report
   ... Must be able to copy rpt file to appropriate directory (folder) Must be able to edit text in reports.inf file to create title access in reports menu NOTE: Please DO NOT call M1 tech support f...
6. NAPA Catalog slow
   Problem: Napa catalog is very slow Cause: Log file is too large Solution: Select the text menu item 'Setup', then select 'Diagnostic Reports'. When the Diagnostic Reports window opens, remove the c...
7. Technician Worksheet with Pay Hrs Always Comes Out To 3,000 Hrs?
   A template error is causing the wrong value to be displayed. Download and copy the attached file (teckwrk3.rpt) to your Management system program directory to correct the problem.
8. Install Revisions Report
   This article is about installing a custom report to add a new entry to the Reports menu that allows users to see which customers currently have outstanding Revisions on file. NOTE: The included inst...
9. Install Recommendations w/Followup Report
   This article is about installing a custom report to add a new entry to the Reports menu that allows users to see which vehicle Recommendarions have been marked as having a Followup effort created and ...
10. Gain Additional Business with Stored Recommendations
    Many shops report that they can stay busy when they go back to their customer database and send out Recommendations letters. Typically they date-range back 6 months to a year and prompt customers a...
11. How To Setup Fax for Estimates, Invoices, Revisions, etc
    Whatever fax software you install (WinFax, etc) creates an entry in the list of available Windows printers. Go to Setup, Reports/Printers and change the selector bullet to Fax Printer to make yo...
12. Create All Customers Mailing Labels
    Use these steps to generate a master list of all customers for holiday mailing labels: 1. Go to Reports, select the Followup tab; you'll open up on the History tab as shown below. 2a. Change BOTH ...
13. Invoice# Appears On Posted Orders Report But Not On Cash Receipts Report
    Posting orders and applying payments to an order are two completely separate functions. An invoice can be posted without applying a payment; a payment can be made to an invoice that has not been ...
14. Posted Order Report Totals Higher Than Totals On Cash Receipts Report
    When you post an invoice with a current balance, the invoice will be posted as a Charge and will appear on the Posted Order Report. Since you have not collected any form of payment for that invoi...
15. My System Reports "Cannot locate machine "computername"
    Solution On the server in the mdb folder, check series20.inf or series10.inf file under the [Database] section. Set the value "Hostname =" to a blank value. Save the file and restart the ...
16. Configure Shop Mgmt To Email Est/RO/Inv etc.
    How to Configure Manager to email docuements pdf Attachements PDF Factory installs as another printer option allowing shop mgmt users to email Estimates, Revisions, Invoices or any Reports ...
17. Inventory Worksheets + Update
    Q: Getting ready to do annual inventory; are there reports to use during the actual inventory process? When finished, is there a faster way to update the item QOH (quantity on hand) than using Invento...
18. Creating Storage Fees
    ... enter the following: list the Income as Storage Fees, give it a UNIQUE GL code # (breaks it out on reports); click OK to save it. 5. Click on Done to close Setup areas. 6. Go to Inventory or Parts L...
19. Cust Followup Calling Report
    Go to Reports - Followup tab, double click any report entry (FL) to get to Followup tabs. Change selector and set date range as shown with #4. Click Search. The results are listed; click on Print...
20. Mgmt System - Error Codes List
    Printer Error Problem Troubleshooting Tip 504- Report Not Found You have selected a report that does not exist. The report file no longer exist, which means the...