| Error |
Troubleshooting Tip |
| Error 1: Can’t Open Usage File |
- Program has already been opened in Windows 95. Bring up "Close Program" and if Series is listed than tells that the program is already up and running.
- Multi User- Server hard drive is not shared with full access.
|
| Error 2 or -2: Can’t Open Usage File or You have tried to open two copies of your management program please close and double click the icon once. |
- Program has already been opened in Windows 95. Bring up the task bar (where Start button is located) and click on the MMS Series X program.
- Multi User- Server hard drive is not shared with full access.
|
| Error 3: Usage Over Limit |
- In a multi-user setup, the limit of user access has reached its limit. Make sure the number of computers accessing the software has not exceeded the limit.
|
| Error 4: Can’t Open Access File |
- Workstation lost drive mapping to the server's hard drive.
- Computer is low on resources.
- Mitchell Parts & Labor Estimating Guide is not working correctly.
|
| Error 6: Access CRC Bad |
- The directory does not have full shared access.
|
| Error 7: Hidden Directory |
- The temp directory in the Series I-II program directory (usually C:\Mitchell\Repair\SeriesX\Temp) is not empty or present. Close program and delete files found there, or reinstall the program.
|
| Error 10: Directory Timestamp |
- Verify the server and workstation are on the same date and time. If needed, rerun the workstation setup.
- Series 32bit can call for an access code to reactivate.
|
| Error 14: A License Error Occurred |
|
| Error 20: Open Exclusively |
- Someone is running the database utilities.
|
| Error 22: A License Error Occurred |
- User did not wait for "installation complete dialog" before starting Series.
|
| Error 23: |
- File in Hidden Directory.
|
