Mitchell 1 Quick Answers

NAPA CATALOG AND WINDOWS ONECARE ISSUE
by gordiesgarage on Sat Jan 24, 2009 2:24 am

For the past 7 months or so it has taken 1-2 mins to connect to my local Napa store to order parts. This was very frustrating especially when I get 6 - 10 estimates in an hour to complete. The problem was in my Windows OneCare virus software. I had to tell it to not check the Mitchell Program. After making this adjustment all is good.
To fix this do the following:

1. Open OneCare
2. Click Change Settings
3. Click Viruses and Spyware
4. Click Exclusions (Near the bottom)
5. Click Add Folder
6. Locate the Mitchell 1 folder and select it

After doing this you will see drastic performance improvements. It now takes less than 2 seconds to check/lookup parts using the Napa Catalog. Hopefully this saves somebody some frustration.