Print Option: Color Wiring In B&W
Below are the steps to configure your repair software to display SVG wiring diagrams but print them in black & white (monochrome).
- Windows 7.0 Support
Windows 7 Mitchell 1 now has answers for customers using or considering using Windows 7. Mitchell 1 customers can call 888.724.6742 or Contact Us. Solutions will vary by product.
- Access Vintage Repair Information
Q. I switched from desktop DVD to web (OD5.com/SK5.com) recently; can I access the Vintage (1982 & prior) information directly from my shop management software? A. It can not be accessed during repair session launched from shop mgmt, that is designed to access our standard 1983 & newer models co ...
- Clearing Stored Password
If it should become necessary to clear a stored password for ondemand5.com (or shopkey5.com) from a PC, use one of the attached 2 page documents (Word or pdf formats) and follow the instructions.
- Fix OD5/SK5.com Printing of Headings / Figures (DPI)
This setting can cause a problem in printing headings with figures; if you've experienced this issue, check your settings and make sure 96 DPI is selected. DPI = Dots per inch 1. Right-click on your desktop, select Properties 2. Go to the Settings tab and click on Advanced (shown below) 3. Open ...
- Print a Marked Block of Text
Watch a Quick Video to see how to print a marked block of article text.
- Repair Printing Margins Fix
When printing estimates from OnDemand5, the left margin of the estimate is not printed. Is there a print settings dialog where I can set margins? 1. Open Internet Explorer, go to File, Page Setup. 2. Make certain that all of the Margins are set to 0.75. Then click OK.
- Change Print Size In OD5.com/SK5.com
While you're in Internet Explorer, do you have the Size icon up on your toolbar? (below) Click on that to make your adjustment to font size, then re-open OD5.com or SK5.com. 1) If you don't have the Size icon visible in toolbar icons, right-click next to the visible toolbar icons (Home, Search, ...
- OD5.com/SK5.com Very Slow - Anything To Speed Up?
Within Internet Explorer, go to Tools, Internet Options, click Delete Cookies, Delete Files/Check Delete all offline content and click clear history. Manually delete temp files under C:\Documents and Settings\"user account"\Local Settings\Temp and Temporary Internet Files for XP, 2000. Check ...
- Unable to Access Figures, Diagrams Or Repair History
Open internet explorer, click on Tools, Internet Options. Click on the Security Tab, Trusted Sites, then the Sites box. Add either the http://www.OnDemand5.com OR https://www.ShopKey5.com sites (as applicable to your subscription). Take the checkmark out of the box that says “require ser ...
- DLL Error When Printing A Quote?
Disabled IE add-on called "New.net, Inc."
- Which Ports Are Used by OD5.com/SK5.com?
Ports needed to use Ondemand5.com are 80, 8080, 8088, and 443. If you cannot gain access to the full site through any of the regular troubleshooting methods have the user clear their proxy (server) cache. If they login and receive a blank screen, or are completely unable to log in even after a ...
- Unable to View diagrams; SVG Viewer Won't Open
Verify the SVG viewer is installed. Check for popup blocker programs preventing the SVG window from opening. Norton Pop-up blocker is the most common problem see How to disable Pop-up blockers. Disable Script blocking in Norton Antivirus. Check to see if Freedom Internet Security Software ...
- SVG Diagram Printing Problem
Certain SVG diagrams have a height and width that is not the standard 8.5 by 11 that the program expects. Program will simulate a zoomed condition when asked to print. Additional Examples: 1. 1994 Geo Metro, System Wiring Diagrams; Figures 10 & 15 when printed, cuts off the page on when prin ...
- No Labor or Parts Transfer to Quote screen?
From the Vehicle selection screen, delete the “Saved Quotes’, “Repair History”, and “TSB History” by clicking the “Delete All” option under each category. If problem continues call Technical Support.
- Blank page displayed after login: How to fix (IE6)
McAfee SiteAdvisor (a downloadable IE6 plug-in) is blocking the login's proper operation. Disable or uninstall McAfee SiteAdvisor. SiteAdvisor appears in the browser in the upper right corner. Click the drop-down list there and select disable.
- Error: Page cannot be displayed using OnDemand5.com
Within Internet Explorer, go to Tools, Internet Options, click Delete Cookies, Delete Files/Check Delete all offline content and click Clear History. Manually delete temp files under C:\Documents and Settings\"user account"\Local Settings\Temp and Temporary Internet Files for XP, 2000. Delete ...
