TeamViewSupport for Windows XP and Windows Vista had ended for Manager  and ShopKey  version 7.2.    For more information: Click Here     Support calls  received that requires a fix or reinstall of any of Manager SE’s components will require upgrading  your Manager system to SE 7.2.   The upgrade is free. 

 To request your free upgrade: Click Here

A

Manager and ShopKey SE Catalog Installs and Updates

SE CATALOG INSTALLS

B

Manager and ShopKey SE Support Files

SE SUPPORT

C DON'T LET YOUR SOFTWARE TIMEOUT - HOW TO UPDATE QUICK AND FAST

TIMEOUT RESET INSTRUCTIONS

D

AllData Conversion Agreement
Conversion FAQS    

ALLDATA

E General Database Conversion Agreement

TRANSPORTER AGREEMENT

F

Manager Enterprise Resources

ENTERPRISE

G

On-Line Frequently Asked Questions

MITCHELL FAQS DATABASE

H

Mitchell and ShopKey Learning Modules - Updated Aug 2016

LEARN MODULES

I

Training Videos and more - How to Use Management Software

VIDEOS

J

Management System Users Forum

USER FORUM

K

ProDemand.com desktop shortcut installer

PRODEMAND.EXE

L

ShopKeyPro.com desktop shortcut installer

SHOPKEYPRO.EXE

M

Mitchell 1 ProPack

PROPACK

Files below should only be used when assisted by Mitchell 1 Tech Support

1

 Mitchell 1 / ShopKey Software Configuration V7, Automatically configures your system and browser to work with M1/SK applications.   July 19, 2017

M1/SK Config Utility

2a

Registry for 64 Bit computers that are unable to display wiring diagrams from OnDemand5.com.   V2 Use with tech support only Note: You will need to reboot the computer after applying this patch.

x64DiagFix

64bitdiagfix.exe

2b

Fix for 64 Bit computers that are unable to display wiring diagrams from OnDemand5.com when called from management software. You must un-install the existing SVG Viewer, then install this. Next step is to open OnDemand5.com using Internet Explorer and lookup a color wiring diagram; accept the license agreement and view the diagram. Close down OnDemand5.com, open Manager and you will now be able to view color diagrams.

Svgview

3

This program will set tax levels and correct YMM identifiers in 5.9.0.xx. databases. Do not run this without the support of Technical support.

TaxFix2008

4a

Updated May 16, 2016 - DataProtection v2.60 - Free Off-Site Backup Utility for your mission critical Manager SE, ManagerPlus SE, ShopKey Service Writer SE, and ShopKey Shop Management SE Databases. Download to desktop and execute the install. The installation will automatically detect whether the operating system is 32 bit or 64 bit. The file may be deleted after installation.

Mitchell1_DPR_Setup

4b

For DPR users, configures the client computer to NOT display the AAx-DPR-SrvAcct login account.

Usage: Download the file to client computer desktop. Run the file as Administrator. After running, delete the file.

Dpraccountfix.exe

5

Single click on the file link to the right to automatically install and run DBUtil60.exe version 5.7. The install will place the utility on the users computer in c:\fix   Note: If you are using a low speed connection, you may right mouse click on the link to download the file to your desktop. (Also in Zip format for systems that do not have a C: drive)

5.7.12_Utils

5.7.12_Utils

6

Word Document with instructions for upgrading a database

Upgrading597

7a

Did the user lose functionality to Mitchell PLG after updating Manager or ManagerPlus? Below is a registry patch to correct the lost connection from Manager to PLG, click on the file to install, no need to re-install or re-register.

MitchelL

7b

64 bit Did the user lose functionality to Mitchell PLG after updating Manager or ManagerPlus? Below is a registry patch to correct the lost connection from Manager to PLG, click on the file to install, no need to re-install or re-register.

mitchell64

7c

Registry fixes for losing integration to OnDemand desktop or ShopKey desktop. Also fixes vendor code errors when ordering parts from certain vendors.

OD5 re-link.exe

SK5 re-link.exe

8a

Did the user lose functionality to ShopKey PLG after updating ServiceWriter or Management? Below is a registry patch to correct the lost connection from SHOPKEY click on the file to install, no need to re-install or re-register.

Shopkey

8b

64 bit Did the user lose functionality to ShopKey PLG after updating ServiceWriter or Management? Below is a registry patch to correct the lost connection from SHOPKEY click on the file to install, no need to re-install or re-register.

Shopkey64

9a

Manager Training Videos fix for 32-bit Vista & Windows7. Note: UAC MUST FIRST BE DISABLED

1. Installed winhlp32.exe, which can be obtained at here: http://support.microsoft.com/kb/917607
2. Run the 32bitWinHelp.reg

32bitWinHelp

9b

Manager Training Videos fix for 64-bit Vista & Windows7. Note: UAC MUST FIRST BE DISABLED

1. Installed winhlp32.exe, which can be obtained here: http://support.microsoft.com/kb/917607
2. Run the 64bitWinHelp.reg

64bitWinHelp

9c

1. Installed winhlp32.exe, which can be obtained at here: http://support.microsoft.com/kb/917607

2. Run the TrainingVidMacroFix.exe

TrainingVidMacroFix.exe

10

 

 

11

NEW  Embedded browser shortcut for OnDemand5.com and ShopKey5.com. This eliminates the problem of firing off an alternate browser like Firefox, ignores pop-up block while using the web and eliminates the Internet Explorer toolbar - Download and copy the file to your desktop.  Then double click on it.

OnDemand5.exe

ShopKey5.exe

12

Creates a desktop shortcut with Icon to OnDemand5.com. This is an automatic installation of shortcut Icon for your desktop.

Od5-Web

13

Creates a desktop shortcut with Icon to ShopKey5.com. This is an automatic installation of shortcut Icon for your desktop.

Sk5DotCom

14

Creates a desktop shortcut with Icon to the  Vintage Site. This is an automatic installation of shortcut Icon for your desktop.

Vintage

15

Adds simple VIN Decode information to desktop! Now it's easy to decode domestic or import vehicle identification numbers between 1974 and 2004. Simply click on the bookmark to access the vehicle details for the make you need. Note: User MUST have internet connection to access this information.

Vinshortcut

16

Set the highlighting color within your software - these programs will set a specific color outline around the active control or dialog box within your management system. You must shut down and restart the application for the selected color to take affect. If you run one and don't like it, you can run another to set the system to that color.

Black
Blue

Brightblue
Brightgreen
Brightred
Green
Red
Nocolor

17

Mitchell 1 and ShopKey management system database utility. The utility makes a copy of your database, fixes 3031 errors and compresses the database. The file linked on the right will automatically install the utility.

Setup3031

18

Mitchell 1 and ShopKey management profit wheel graph files fix. This exe will automatically copy required files to c:\windows\system32

Graphs32

19

Vspell Fix - this copies the DLL, HLP and OCX file to windows\system32 and registers the OCX. Exit Manager before running this.

Vspell

20

Master Template file for Smcore32

IERegfix

21

DbUtil v 5.9.5.14

Dbbutilv60

22

IE 7 Patch from McAfee

IERegfix

23

SM Static Database

Smstatic

24

Beta - Browser Fix for Script Errors when calling web reference from management software - self install for Mitchell and ShopKey versions 5.9

Browser-fix

25

QuickBooks Integrator This requires a password to install - please consult Mitchell tech support       Expectations Document        How it Works

QBI Setup

26

 

 

27

Standalone Microsoft utility to removed specified programs.

Msicuu2

28

( intentionally blank )

 

29

Transport Service Agreement

Agreement

30

( intentionally blank )

 

31

Q1 2015 update for Manager 5.9.5 update to Car32
Release date:
1.15.15

Install Instructions > Click Here

mgr0115.exe

32

( intentionally blank )

 

33

Fix for Multi-Core Medium Truck platforms

mtrmc.cmd

34

Legacy OD5Browser.exe

Od5Browser

35

Fix for 1006 errors on Windows XP platforms

Fix1006

35b

Fix for x005/x007 errors in OnDemand v5.8.2 desktop

Fix1007

36

2010 Report Update - - Maryland Invoice and Includes report under Client Tab labeled: ' Vehicles With Revisions" Note: Run after you have installed any other updates.

2010Update

37

Fix for ActivantNew.html not found

Catfix

38

IAP Vendor Record registry key for 64 bit systems

Iapvendor64

39

Utility to temporarily disable DPR - Consult Tech Support before using this application

Drpoff

40

Michigan template for estimates and invoices for Mgr 5.9s

Michigan

41

Florida Invoice Templates update 10.23.2013

Florida

42

Tech Utility

Legacy Account Fix

Some .NET files below should only be used when assisted by Mitchell 1 Tech Support

43

FixQueryMfcName

FixQueryMfcName

44

.NET  Verification tool

DotNetVerify

45

A utility to remove prior version of Microsoft .NET - this clears the way to install Dot.net 2.0

.NET Cleanup tool

46

Microsoft Windows .NET  installation version 2.0. use with OnDemand5.com or ShopKey5.com integration from the management software.

Dotnetfx

47

Microsoft Windows .NET  installation version 3.5 use with latest version of 5.9.5 shop management software

.Net 3.5 installer

48

Microsoft Network Server Fix - Microsoft Vista Hot Fix - this is a fix for earlier versions of Vista that would not allow multiple workstation to open the manager database. This has been corrected by Microsoft with Service Patch 4 (SP4)

Vista_fix

  ( intentionally blank )  
  ( intentionally blank )   

49

Manager Key Files                                       

50

Rep - Est Key Files                                        

TeamView v8 for BPS Support: Download     TeamView for BPS MAC version:  Download

TeamView v7 for Mitchell ISC's:   Repteamview7

This page Is Copyright (c)  Mitchell Repair Information Company, LLC. All Rights Reserved.
JHD 07/19/17

shopify analytics